Please allow 1-2 business days for new orders to be processed and shipped out.
Please allow 1-2 weeks for domestic shipping and 2-4 weeks for International orders. Orders are not processed or shipped on Saturdays or Sundays.
We do not ship to P.O. Boxes at this time.
- Shipping Available: Domestic and International
- Domestic Shipping: 1-2 Weeks.
- International Shipping: 2-4 Weeks or Less.
- Handling Time: 1-2 Business Days.
- No P.O. Boxes.
For any questions, please contact us anytime during regular office hours of Monday-Friday, 9am-5pm PST
The Phoenix is covered by a 30-Day Manufacturer’s Guarantee. If within 30 days of your order of The Phoenix if you notice any manufacturing defects, you can email: email@example.com and we will generate a packing slip for you and send you detailed instructions on how to return the product.
Just send back your Phoenix, and we will replace it with a new one, with free shipping.
Please note: After 30 days from your initial purchase date, all sales are final.
5737 Kanan Rd, Unit 601,
Agoura Hills, CA 91301
If your item was damaged during shipment, please contact us for assistance.
Our customer service line is available M-F from 9am-5pm PST at (818) 831-5490, you can email: firstname.lastname@example.org.